Frequently Asked Questions

FREQUENTLY ASK QUESTIONS

What are the participating products in the promotion?

All Dulux Paint products including Dulux sample pots.


What are the participating stores?

Stores participating in the Promotion are selected Inspirations Paint stores, Bunnings stores and participating independent stores nationally, and Dulux stockists nationally as determined by the Promoter, which displays the “Dulux Find Your Colour” promotion point of sale material. If in doubt, an entrant may ask a store whether or not they are participating in the Promotion. 


Is there a limit on the number of entries I can make?

Entrants may enter as many times as they like during the Promotion Period provided that:

(a) that there is a maximum of one (1) entry per person per day and a maximum of one (1) entry per household per day;

(b) you have Proof of Purchase for each Qualifying Purchase made during the Promotion Period; and

(c) each entry is submitted separately in accordance with these Terms and Conditions.


What is a valid receipt or invoice?

FOR ALL ENTRIES, entrants must retain their Proof of Purchase for each Qualifying Purchase made during the Promotion Period (which clearly shows the store name, locations, date and product(s) purchased). Failure to produce the Proof of Purchase for all entries may, in the absolute discretion of the Promoter, result in invalidation of ALL entrant’s entries and forfeiture of any right to a prize.


I can’t upload an image, can I email instead?

No sorry, at the proof of purchase receipts must be uploaded through the promotional site. Please check that the image meets the requires, which are outlined on the page.

 

If I win, when will I receive my voucher?

All winning entries are provisional winning entries until validation of proof or purchase has been completed. This process can take up to two business days.
 

I have not received an email with my voucher

Please check your email junk folder, as sometimes email filters can direct unknown emails to this folder. Please also search your email inbox for an email from Dulux. If you still can’t find the email, please get in contact with us through the ‘Contact us’ page at the bottom of the Dulux Find Your Colour promotional site.

 

How long before the voucher expires?

All Adairs vouchers expire on 1/10/2021, and all JB Hi-Fi vouchers do not have an expiry date.

How do I redeem my voucher?

Adairs vouchers can be redeemed in-store or online by using the barcode number and pin provided. JB Hi-Fi vouchers can be redeemed in-store or online by entering in the voucher number.